Latest achievements

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Ergon Capital Partners

·      Audit IT Infrastructure

Groupe Bruxelles Lambert

·      Audit IT Infrastructure

Fortis Bank

·      Testing of OpenHR software linked to SAP-tem

·      Redaction of 2 technical manuals (270 pages)

SoftFitness.com

·      Creation of Website (contents & design)

·      Launching of activity

David Lloyd Leisure

·      Audit actual processes & optimisation

·      Coaching of Management members (3)

Euroclear Bank

·      Reorganisation of Support Level 2 & 3  (23 people)

ING Bank

·      Audit Processes

·      Proposal & acceptance of optimized standardize processes

Atraxis Group

·      Design and  Implementation of Intl Structure

·      Design of technical levels for the Wintel infrastructure (both Servers & Desktop)

·      Choose of Standard solution of Antivirus + Monitoring solution.

Atraxis Belgium

·       EDS – ATX merging project (Wintel part)

·       Business continuity (Sabena Technics,  Snecma)

·       SN Failing project (IT, Wintel part)

·       Cost Analysis project (Excel Based)

·       Bidding project (Excel Based)

·       Ensure continuous alignment of the services with customer needs

·       Anticipation of the customer needs

·       Make day to day responsibility of ownership and resolution of all issues which arise in connection with the Services, including escalation

·       Act as a single point of contact for all queries and issues in connection with the services

·       People Hiring          

·       Budget prevision

·       Team evaluation

·       Industrialization of repetitive tasks (via scripting)

·       Standardization of requests (via forms & rules)

·       Alignment of software & processes

·       Support account Managers in customers premises to sell our offers

·       Splitting into 4 teams (Server/Lotus Domino/Administrative Tasks/CA TNG frame work (ie CA Advanced Help Desk same as Remedy Service Desk)

·       Migration NT 4.0 -> Windows 2000 Server

·       Consolidation of Servers

GIB Group – MIS

·       Reorganization of Help Desk department.

·       People Hiring

·       Budget prevision

·       Team evaluation

·       Industrialization of repetitive tasks (via scripting)

·       Standardization of requests (via forms & rules)

·       Alignment of software & processes

·       Security issues

·       Migration NT 3.51 -> NT 4.0

·       Support account Managers in customers premises to sell our offers

Softwork scrl

·      Prospecting & sales

·      Analysis & development of business applications

·      Numerous customers (EEC, Cap Gemini, Coca-Cola, UMI, Soper, Breitling …)

Pierre Van Deuren sa

·      Analysis & Development of business applications

·      Technical teacher

·      Demonstration & sales of software products.